Window Vac Troubleshooting

Commonly Asked Questions

  • The part number for this replacement cloth is 2.633-100.0
  • There will have been an interruption to the power supply. Press the button and it’ll turn off
  • This could be anything from the battery needs recharging
  • The squeegee assy needs to be cleaned as it is blocked
  • The waste water tank is over full
  • The turbine is sticking which means it will not spin as fast as normal ( needs lubrication, stick release method )
  • Wipe the squeegee on the white applicator pad. The squeegee can be cleaned by sliding it out and cleaning it under warm running water.
  • Use plenty of cleaning concentrate mixed with water, if the surface is too dry, it will streak. Try wetting the microfibre pad first too.
  • The surface may be too warm and drying the liquid, use more liquid or try to clean when surface cools down if possible. There is no need to use excessive force
  • When cleaning outside windows, hose down first with a pressure cleaner or hose to loosen dirt
  • You do not need to apply much pressure at all
  • Yes you can but the cleaning result may not be as good. With our cleaning concentrate, we guarantee a streak free finish
  • None, they are exactly the same, only the colour is different
  • This shows that the motor is jammed or the machine has drawn excessive current
  • This can happen when the motor is jammed. Commonly caused by the unit being over filled in the waste water tank. This can be attempted to be released by using the "Toothpick Fix" and will work on most models except the WV1, WV50 and WV6.
  • Please switch off at the wall before unplugging the machine