Contact Us

Do you have any questions, suggestions or problems? We are always happy to help you.

Please note our Customer Service Hotline will be unavailable on Christmas Eve and public holidays. However, a reduced team will still be available between Christmas and New Year.

For assistance, please email us at customercare.au@karcher.com.

How can we help you? Our Customer Care support team are available Monday to Friday, 8.00am - 5:00pm

Home & Garden Product Support

Phone number: 1800 675 714

Email: customercare.au@karcher.com

Professional Product Support

Phone number: 03 9765 2322

Email: professionalenquiries.au@karcher.com

Service Helpdesk

Phone number: 03 9765 2301

Email: service.au@karcher.com

Kärcher Retailer Support

Phone number: 03 9765 2311

Email: retailenquiries.au@karcher.com

Webshop Support

Phone number: 1800 675 714

Email: webshop.au@karcher.com

Corporate headquarters

Tel:	03 9765 2300
Fax:	03 9765 2398

Are you wanting to request a quote or submit an enquiry for a Kärcher Professional machine? Use the link below.

Professional Machine Enquiry

Please fill in form below for all other enquiries

First name*:

required
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Last name:

required
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Email*:

Please enter your email address.
email

Phone number*:

Phone number needs to be 10 digits with no spaces

required
Please use a valid phone number

Date Of Birth*:

We need personal information to verify product ownership in the case of a warranty claim.
Rest assured that personal information is not visible to anyone unless an investigation into their warranty eligibility is needed.

We need personal information to verify product ownership in the case of a warranty claim. Rest assured that personal information is not visible to anyone unless an investigation into their warranty eligibility is needed.

Site/Shipping Address (excl. PO Box):

Please note we cannot deliver to PO boxes.

required

Suburb*:

required

State/Territory*:

Please select a state or territory

Postcode*:

required

Country*:

Australia

required

Part number:

Please indicate the part number of the machine (X.XXX-XXX.X). Can be found on the box or machine.

required

Model name:

Enter the model name from the light grey box above, after you entered the part number

required

Message:

Tell us about your enquiry

Please specify the product or service you are interested in
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I would like to hear about news & promotions from Kärcher Australia via email.

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* mandatory field

Address

We will be happy to advise you:

385 Ferntree Gully Rd
Mount Waverley
Victoria 3149

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