Wet & Dry Vacuum Troubleshooting

• To date i haven't heard of this issue before. However if the customer is vacuuming concrete dust and allowing the bags to fill, this will be extremely heavy and may be the cause of the bag tearing when removed. Concrete is heavy waste and a full bag is almost like putting a block of concrete the same size in and trying to lift the bag by its top. Although the dust of concrete is very fine, it is also very heavy when compacted into a small area like a bag.
• WARRANTY - TRADE definition to keep in mind for these types of concrete cutting and grinding applications.
  Definition; A machine purchased by a tradesperson for infrequent (weekly) use in non-excluded trade applications. Trade applications that are excluded, and are not covered by this trade warranty, are;
• Use in the cleaning or restoring of roofs
• Use in the process of concreting / rendering or in the cleaning of concreting / rendering equipment

• When vacuuming dry, the use of a vacuum bag is recommended as it prolongs the suction performance and life of the main filter. For certain applications (Vacuum large debris) the vacuum bag can be removed, but the operator needs to monitor suction performance, and clean the main filter regularly.

• This normally occurs if the filter cartridge is not in place and the water splashing into the tank is then being sucked back up into the vacuum motor and then comes out of the exhaust. This will cause serious damage to the unit and the filter MUST be in place when vacuuming either wet or dry material. Also if the float ball in the vacuum has been tampered with and held open this will also cause water to go into the motor. and out of the exhaust vent. PS. If used for wet vacuuming then the filter must be removed and dried before using with dry vacuuming.

• Yes the filter should be in for either application. If used for wet vacuuming it must be removed and totally dry before using in a dry application.

• No - For units fitted with a power socket, be sure to read the owners manual for the maximum power that a tool can consume when plugged into the socket. This is generally between 1000 & 1100 watts. Anything over this will cause damage to the electrics in the vacuum cleaner and may blow a fuse or trip a safety switch in your house.

• No they are not a HEPA classified filter.

The WD vacuums do have great suction power and pick up pet hair well. To improve the result with pet hair, we suggest the use of a rotating brush floor or hand tool as these get deeper into the carpet and upholstery.

• This normally occurs if the filter cartridge is not in place and the water splashing into the tank is then being sucked back up into the vacuum motor and then comes out of the exhaust. This will cause serious damage to the unit and the filter MUST be in place when vacuuming either wet or dry material. Also if the float ball in the vacuum has been tampered with and held open this will also cause water to go into the motor. and out of the exhaust vent. PS. If used for wet vacuuming then the filter must be removed and dried before using with dry vacuuming