凱馳服務套餐：專業人士的好處

您獲得專業安全性、可用性和成本控制的途徑。

Kärcher Service-Mitarbeiter vor einem Auto

總是。精確的。恰當的。

您的清潔機器群不僅是一項投資，而且是您業務活動決定性的基礎。通過定期的專家檢查和維護，您可以確保清潔機器群的可用性並將停機風險降至最低。此外，您還可以延長機器的使用壽命並增加其當前價值。根據我們的經驗和許多客戶的願望，凱馳服務套餐分為三種。

選擇您的套餐

Kärcher Inspect
每個業務人員不可或缺的服務包：Kärcher Inspect 包括根據製造商規范進行的所有檢查以及機器的法定安全檢查。有了它，您可以獲得操作員的高水平職業安全以及專業協會和保險公司的可靠證明。

Kärcher Maintenance
Kärcher Maintenance 是一個軟件包，可以讓您擺脫所有維護措施，保證您最大的安全，同時延長機器的使用壽命。我們的服務技術人員定期檢查和維護您的機器，更換指定零件，從而最大限度地提高操作準備度並延長機器的使用壽命。同時，失敗的風險也降到最低。

凱馳全方位服務
凱馳全方位服務保證您的機器處於最佳的運行狀態，同時仍然保持對成本的完全控制。您將獲得機器的功能保證，其中包括安全、經濟和可靠運行所需的所有服務和備件。

根據需要提供更多服務
通過可選的耗材包，其年度交付已包含在整個合同期內。您可以省去重複訂單的時間和精力。您提前選擇類型和數量（清潔劑或其他消耗品，例如刷子或吸唇），我們的服務技術人員會在定期檢查訪問的範圍內準確提供您所需的產品。
如果您選擇電池選項，則在電池出現不可修復的故障以及達到技術上可行的使用壽命後，您還可以免費獲得新電池。

您將獲得的好處

節約成本

成本透明、公平，並且可以提前精確計算。
您的機器可靠，不太可能需要意外的維修工作。
憑藉原廠零件以及訓練有素且經驗豐富的服務技術人員，保證凱馳的品質。
付款條件根據您的需求而定：無論是定期付款、提前完成付款還是在接到服務電話後付款——一切皆有可能，也可與機器的融資相結合。

節省時間

潛在的停機時間被最小化，機器的可靠性和使用壽命被最大化。
得益於凱馳服務的快速響應，機器的可用性最大化。

專注於核心業務

您不會浪費時間和精力，因為我們會規劃和協調經過專門培訓且經驗豐富的服務技術人員的操作。
有了測試報告和檢驗標籤，您就可以在發生損壞和事故時向專業協會和保險公司提供具有法律約束力的證據。

我們的服務概述

	Kärcher Inspect	Kärcher Maintain	Kärcher Full Service
Safety inspection incl. inspection sticker	✔	✔	✔
Inspection as per manufacturer's specifications	✔	✔	✔
Preventive maintenance incl. replacement of defined maintenance parts	-	✔	✔
Maintenance work	-	-	✔
Functional guarantee	-	-	✔
Response time			24 / 48 h
Replacement machines	-	-	*
Consumables (e.g. brushes or cleaning agents)	*	*	*
Battery (maintenance, repair, replacement)	*	*	*
Availability at weekends	*	*	*
Discount on spare parts, consumables, cleaning agents and batteries included	e.g. 15 %	e.g. 15 %	e.g. 20 %
Reduced hourly rate and travel flat rate	✔	✔	✔

Safety inspection incl. inspection sticker

Kärcher Inspect

✔

Kärcher Maintain

✔

Kärcher Full Service

✔

Battery (maintenance, repair, replacement)

Kärcher Inspect

Kärcher Maintain

Kärcher Full Service

Availability at weekends

Kärcher Inspect

Kärcher Maintain

Kärcher Full Service

Discount on spare parts, consumables, cleaning agents and batteries included

Kärcher Inspect

e.g. 15 %

Kärcher Maintain

e.g. 15 %

Kärcher Full Service

e.g. 20 %

Reduced hourly rate and travel flat rate

Kärcher Inspect

✔

Kärcher Maintain

✔

Kärcher Full Service

✔

✔ included

* optional

- not included

The package content in detail

Product family	Kärcher Inspect	Kärcher Maintain	Kärcher Full Service
High-pressure cleaners	Safety inspection incl. inspection report and inspection sticker Inspection of all functions and settings	Check pump for leaks, water and oil side Install pump set, oil change, replace ignition electrode, burner nozzle and water shortage protection Check/clean float tank, cleaning agent tanks and fuel tank Adjust/check safety valve and pressure switch Reseal overflower, clean strainers and filters Adjust fuel pump and burner, replace burner filter Check line system and trigger gun for leaks, fit new O-rings for HP hose, spray lance and nozzle Machines with petrol or diesel drive, in addition: Change engine oil, replace oil, air, fuel filters and spark plug (model-dependent). Check operating speed. E-heating, in addition: Check heating rods. Gas machines, in addition: Check internal gas lines for leaks, replace glow and ionisation electrode, make burner measurements and settings.	All repairs required to make the machine ready for operation, or to maintain operational state. Exceptions: High-pressure nozzle, special accessories, cleaning agent and consumables.
Floor cleaners	Safety inspection incl. inspection report and inspection sticker Inspection of all functions and settings	Clean and check batteries, grease poles Adjust brush mirror, check mounting Check and adjust drive belt Clean water distribution rail Check and clean float switch Clean fluff filter Check/adjust cleaning agent dosing unit Check/adjust steering and brake (model-dependent) Adjust squeegee Machines with diesel drive, in addition: Change engine oil, replace oil, air and fuel filters. LPG drive, in addition: Check leak-tightness, pressure and function of the LPG system.	All repairs required to make the machine ready for operation, or to maintain operational state. Exceptions: Brushes, suction lips, batteries, cleaning agents and consumables.
Sweepers	Safety inspection incl. inspection report and inspection sticker Inspection of all functions and settings	Clean and check batteries, grease poles Adjust side brush and main sweeper roller Check tension, wear and function of drive belts Clean filter Replace sealing lips on sweeper roller box Check, adjust and lubricate Bowden cables Check and adjust drive, steering and brake Change brake fluid (model-dependent) Check wheels for wear / damage Machines with petrol or diesel drive, in addition: Change engine oil, replace oil, air, fuel filters and spark plug (model-dependent). Check / replace V-belt / toothed belt on combustion engine (model-dependent)	All repairs required to make the machine ready for operation, or to maintain operational state. Exceptions: Roller brushes, side brushes, batteries, cleaning agents and consumables.
Water dispensers	Safety inspection incl. inspection report and inspection sticker Inspection of all functions and settings	Replace sealing ring and perlator Clean, flush and disinfection run (chemical / thermal cleaning). Replacement of UV lamp, Active-Pure filter and Hy-Protect filter (model-dependent).	All repairs required to make the machine ready for operation, or to maintain operational state.

Product family

High-pressure cleaners

Kärcher Inspect

Safety inspection incl. inspection report and inspection sticker
Inspection of all functions and settings

Kärcher Maintain

Check pump for leaks, water and oil side
Install pump set, oil change, replace ignition electrode, burner nozzle and water shortage protection
Check/clean float tank, cleaning agent tanks and fuel tank
Adjust/check safety valve and pressure switch
Reseal overflower, clean strainers and filters
Adjust fuel pump and burner, replace burner filter
Check line system and trigger gun for leaks, fit new O-rings for HP hose, spray lance and nozzle
Machines with petrol or diesel drive, in addition: Change engine oil, replace oil, air, fuel filters and spark plug (model-dependent). Check operating speed.
E-heating, in addition: Check heating rods.
Gas machines, in addition: Check internal gas lines for leaks, replace glow and ionisation electrode, make burner measurements and settings.

Kärcher Full Service

All repairs required to make the machine ready for operation, or to maintain operational state.
Exceptions: High-pressure nozzle, special accessories, cleaning agent and consumables.

Product family

Floor cleaners

Kärcher Inspect

Safety inspection incl. inspection report and inspection sticker
Inspection of all functions and settings

Kärcher Maintain

Clean and check batteries, grease poles
Adjust brush mirror, check mounting
Check and adjust drive belt
Clean water distribution rail
Check and clean float switch
Clean fluff filter
Check/adjust cleaning agent dosing unit
Check/adjust steering and brake (model-dependent)
Adjust squeegee
Machines with diesel drive, in addition: Change engine oil, replace oil, air and fuel filters.
LPG drive, in addition: Check leak-tightness, pressure and function of the LPG system.

Kärcher Full Service

All repairs required to make the machine ready for operation, or to maintain operational state.
Exceptions: Brushes, suction lips, batteries, cleaning agents and consumables.

Product family

Sweepers

Kärcher Inspect

Safety inspection incl. inspection report and inspection sticker
Inspection of all functions and settings

Kärcher Maintain

Clean and check batteries, grease poles
Adjust side brush and main sweeper roller
Check tension, wear and function of drive belts
Clean filter
Replace sealing lips on sweeper roller box
Check, adjust and lubricate Bowden cables
Check and adjust drive, steering and brake
Change brake fluid (model-dependent)
Check wheels for wear / damage
Machines with petrol or diesel drive, in addition: Change engine oil, replace oil, air, fuel filters and spark plug (model-dependent). Check / replace V-belt / toothed belt on combustion engine (model-dependent)

Kärcher Full Service

All repairs required to make the machine ready for operation, or to maintain operational state.
Exceptions: Roller brushes, side brushes, batteries, cleaning agents and consumables.

Product family

Water dispensers

Kärcher Inspect

Safety inspection incl. inspection report and inspection sticker
Inspection of all functions and settings

Kärcher Maintain

Replace sealing ring and perlator
Clean, flush and disinfection run (chemical / thermal cleaning).
Replacement of UV lamp, Active-Pure filter and Hy-Protect filter (model-dependent).

Kärcher Full Service

All repairs required to make the machine ready for operation, or to maintain operational state.

Important: if defects are identified in the course of the inspection / maintenance work, whose rectification is not included in the inspection / maintenance, then they can be eliminated after consultation with the customer. This work is invoiced separately. Please note that the services described in the service packages do not apply in the event of misuse, malicious acts, force majeure, non-compliance with the instruction manual or other self-inflicted events.