Q18 - Your machine filter may require moistening. New or replacement filters require moistening before they can draw water. Keep the machine running with the trigger on the handgun pulled for several minutes or soak filter in bowl of water for 30 minutes | Kärcher Australia

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Your machine filter may require moistening. New or replacement filters require moistening before they can draw water. Keep the machine running with the trigger on the handgun pulled for several minutes or soak filter in bowl of water for 30 minutes. Did this fix the problem?