Repair service

Here's how it works, devices from the Home & Garden range can be repaired in our repair centres. Machines within their warranty period are repaired free of charge subject to our Home & Garden terms and conditions.

Specially trained service engineers with repair stations for each product group and a full stock of replacement parts -on-site ensure a high-quality repair. Every machine undergoes a complete multi-point test and safety inspection in accordance with BGV A3 following repair.

The benefits of a Kärcher approved repair

At Kärcher, repairs are carried out by our trained technicians to the highest standards.

Complete overhaul and safety test
Complete overhaul of the machine and replacement of any faulty parts*. The functionality and safety of your machine will be checked following the repair.

Quality guaranteed
Your repair is guaranteed for 3 months. Any replacement parts are covered under our 12 months parts guarantee.

Service helpline
We are happy to answer any questions you may have, just email us at helpline@karcher.co.uk.

*Faulty parts refers to the machine only and excludes accessories.

Repair warranty

Kärcher offers private customers a warranty on Home & Garden products of two years from the date of purchase, covering material and manufacturing defects. You must provide proof of purchase as proof of the warranty.

All repairs to Kärcher products within warranty are free of charge (subject to conditions of sale) except in the case of; misuse and abuse or frost damage

For a full list of our product warranty information, please use the button below.

Charges outside warranty
Independent Kärcher dealers charges may vary.

Product Warranty Periods

Service partners for Home & Garden

Regardless of where in the UK you bought your Kärcher machine, you can contact any Kärcher supplier in your local area in the event that a repair is required. The cost of having your machine repaired by one of our service partners may differ from the Kärcher fixed price.

> Service partner search

Arrange a product repair

Your Details

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Contact Number:

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Product Information

Description of fault*:

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Product Name:

example: FC 5, WV 1, OC 3

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Product Part Number *:

This should be 8 digits long. Example: X.XXX-XXX.X

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Serial number (if applicable):

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Please select where purchased:

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Please Upload Receipt / Proof of purchase*:

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If you are unable to upload your receipt, please ensure you keep it safe in the event you need to make a claim against your warranty

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Please note that the product will need to be packaged into a sufficient box prior to its return for repair. If you do not have a suitable box then one can be purchased from us for the small charge of £10.00. Please request this when booking your repair.

Machine	Cost
Pressure Washers
K2	NO FCR
K3	£85.00
K4 Power / Smart / Full Control	£110.00
K4 All other models	£100.00
K5 Power / Smart / Full Control	£130.00
K5 All other models	£120.00
K7 Smart Control	£170.00
K7 All other models	£155.00
KHB	£75.00
Steam Cleaners
SC1 All models	NO FCR
Steam Cleaners (all other models)	£110.00
Electric Wiping Mop
EWM all models	£100.00
Hard Floor Cleaners
FC5 (all models)	£100.00
FC7	£120.00
FC 4-4 Battery Set	£120.00
FC 2-4 Battery Set	£120.00
Wet and Dry Vacs
WD2	NO FCR
WD3/WD4	£80.00
WD5/WD6	£90.00
Vacuum Cleaners
VC 4/6/7	£100.00
AD 2/4	£80.00
RCV 3	£100.00
RCV 5	£155.00
SE Range
SE 4/ 3	£95.00
Floor Polisher
Floor Polishers (FP 303)	£70.00
Portable Cleaner
OC 3 Portable Cleaner	£75.00
Air Treatment
AF 20	£75.00
AF 30	£110.00
AF 50	£175.00
Sweepers
Sweepers (All models)	£90.00
Garden Power
Lawn Mowers (LMO)	£140.00
Lawn Trimmers (LTR)	£70.00
Hedge Trimmers (HGE / PHG)	£85.00
Grass & Shrub Shear (GSH)	£70.00
Leaf Blowers (LBL)	£70.00
Leaf Vac (BLV)	£90.00
Chainsaw (CNS)	£140.00
Tree Lopper (PGS)	£90.00
Cordless Pole Saw (PSA)	£90.00
Weed Remover (WRE)	£70.00
NO REPAIR
Electric Broom	No Repair
Window Vac	No Repair
Pressure Sprayer (PSU)	No Repair
Other
Inspection Only	£80.00
Paid BOX	£12.50
European Products
Steam Vacuums (All) (Inspection Only)	£80.00
RoboVac (RC 3000) (Inspection Only)	£80.00
Other (Inspection Only)	£80.00
Trade Pro Range
Pro HD 200	£175.00
Pro HD 400	£175.00
Pro T 200	£80.00
Pro NT 200	£80.00
Pro Puzzi 400	£155.00
Pro KM 400	£155.00
Pro BR 400	£155.00
HD 7125 Expert	£175.00
HD 4/8 Classic	£85.00
HD 4/10 X Classic	£85.00

Machine

Pressure Washers

Cost

Machine

Cost

NO FCR

Cost

EWM all models

Cost

£100.00

Machine

Hard Floor Cleaners

Cost

Vacuum Cleaners

Cost

Cost

£110.00

Machine

AF 50

Cost

£175.00

Machine

Sweepers

Cost

Machine

Sweepers (All models)

Cost

£90.00

Machine

Garden Power

Other

Cost

Trade Pro Range

All prices shown above are inclusive of VAT at the standard rate.