Kärcher Service Packages
With Kärcher service packages, you benefit from safety, reliability and guaranteed low costs.
What if your cleaning machines could go as far as you want?
What if your cleaning machines could go as far as you want?
Always. Just. Right.
Your fleet is not only an investment. It is also a crucial part of your business. By means of regular, expert inspections and maintenance, you can secure the availability of your fleet and reduce the downtime risk to a minimum. In addition, you can extend the service life of your machines and increase their current value.
Our Service - Your Benefits:
Cost savings
- Costs are transparent and fair, and can be calculated precisely in advance.
- Your machines are reliable and less likely to require unexpected repair work.
- Guaranteed Kärcher quality with original spare parts as well as trained and experienced service technicians.
- The payment terms are completely based on your needs: regular payments, full payment in advance or after the service calls – anything is possible, also in combination with the financing of the machine.
Time savings
- Potential downtimes are minimised, the reliability and service life of the machines are maximised.
- Maximum machine availability thanks to fast response times from Kärcher Service.
Concentration on the core business
- You waste no time and effort because we plan and coordinate the operations of our specially trained and experienced service technicians.
- With a test report and inspection tag, you have legally binding proof for professional associations and insurance companies in the event of damage and accidents.
Choose you package.
On the basis of our experience and the wishes of many customers, we offer 3 Kärcher service packages which you can expand as required with the Consumables and Batteries options.
With all packages, you benefit from reduced hourly rates and travel flat rates. In addition, you benefit from price reductions for spare parts used, as well as consumables, cleaning agents and batteries.
Kärcher Inspect
Kärcher Inspect is the indispensable service package for every professional: it includes all inspections in accordance with the manufacturer’s specifications and the legally stipulated safety checks for the machine. With it you receive a high level of occupational safety for the operator and reliable proof for professional associations and insurance companies.
Kärcher Maintain
Kärcher Maintain is a package includes all maintenance, guarantees you maximum safety and extends the life of your machine. Our service technicians check and maintain your machines on a regular basis, exchange defined parts and thus maximise the operational readiness and service life of your machines. At the same time, the risk of failure is reduced to a minimum.
Kärcher Full Service
Kärcher Full Service guarantees you maximum operational readiness of your machines with full cost control. You obtain a functional guarantee for your machine which includes all services and spare parts that are required for safe, economical and reliable operation.
Even more service as desired
The Consumables package option includes annual delivery of consumables for the full term of the contract. You are spared the time and effort of making repeat orders. You choose in advance the type and quantity (cleaning agent or other consumables such as brushes or suction lips) and we deliver them for the service calls of our service technicians. If you select the Batteries option, you get a new battery free of charge in the event of irreparable battery failure and after a battery has reached the end of its service life.
An overview of our services
Safety inspection incl. inspection sticker
Kärcher Inspect
✔
Kärcher Maintain
✔
Kärcher Full Service
✔
Inspection as per manufacturer's specifications
Kärcher Inspect
✔
Kärcher Maintain
✔
Kärcher Full Service
✔
Preventive maintenance incl. replacement of defined maintenance parts
Kärcher Inspect
-
Kärcher Maintain
✔
Kärcher Full Service
✔
Maintenance work
Kärcher Inspect
-
Kärcher Maintain
-
Kärcher Full Service
✔
Functional guarantee
Kärcher Inspect
-
Kärcher Maintain
-
Kärcher Full Service
✔
Response time
Kärcher Inspect
Kärcher Maintain
Kärcher Full Service
24 / 48 h
Replacement machines
Kärcher Inspect
-
Kärcher Maintain
-
Kärcher Full Service
*
Consumables (e.g. brushes or cleaning agents)
Kärcher Inspect
*
Kärcher Maintain
*
Kärcher Full Service
*
Battery (maintenance, repair, replacement)
Kärcher Inspect
*
Kärcher Maintain
*
Kärcher Full Service
*
Availability at weekends
Kärcher Inspect
*
Kärcher Maintain
*
Kärcher Full Service
*
Discount on spare parts, consumables, cleaning agents and batteries included
Kärcher Inspect
05 %
Kärcher Maintain
-
Kärcher Full Service
-
Reduced hourly rate and travel flat rate
Kärcher Inspect
✔
Kärcher Maintain
✔
Kärcher Full Service
✔
✔ included
* optional
- not included
The package content in detail
Product family
High-pressure cleaners
Kärcher Inspect
- Safety inspection incl. inspection report and inspection sticker
- Inspection of all functions and settings
Kärcher Maintain
- Check pump for leaks, water and oil side
- Install pump set, oil change, replace ignition electrode, burner nozzle and water shortage protection
- Check/clean float tank, cleaning agent tanks and fuel tank
- Adjust/check safety valve and pressure switch
- Reseal overflower, clean strainers and filters
- Adjust fuel pump and burner, replace burner filter
- Check line system and trigger gun for leaks, fit new O-rings for HP hose, spray lance and nozzle
- Machines with petrol or diesel drive, in addition: Change engine oil, replace oil, air, fuel filters and spark plug (model-dependent). Check operating speed.
- E-heating, in addition: Check heating rods.
- Gas machines, in addition: Check internal gas lines for leaks, replace glow and ionisation electrode, make burner measurements and settings.
Kärcher Full Service
- All repairs required to make the machine ready for operation, or to maintain operational state.
- Exceptions: High-pressure nozzle, special accessories, cleaning agent and consumables.
Product family
Floor cleaners
Kärcher Inspect
- Safety inspection incl. inspection report and inspection sticker
- Inspection of all functions and settings
Kärcher Maintain
- Clean and check batteries, grease poles
- Adjust brush mirror, check mounting
- Check and adjust drive belt
- Clean water distribution rail
- Check and clean float switch
- Clean fluff filter
- Check/adjust cleaning agent dosing unit
- Check/adjust steering and brake (model-dependent)
- Adjust squeegee
- Machines with diesel drive, in addition: Change engine oil, replace oil, air and fuel filters.
- LPG drive, in addition: Check leak-tightness, pressure and function of the LPG system.
Kärcher Full Service
- All repairs required to make the machine ready for operation, or to maintain operational state.
- Exceptions: Brushes, suction lips, batteries, cleaning agents and consumables.
Product family
Sweepers
Kärcher Inspect
- Safety inspection incl. inspection report and inspection sticker
- Inspection of all functions and settings
Kärcher Maintain
- Clean and check batteries, grease poles
- Adjust side brush and main sweeper roller
- Check tension, wear and function of drive belts
- Clean filter
- Replace sealing lips on sweeper roller box
- Check, adjust and lubricate Bowden cables
- Check and adjust drive, steering and brake
- Change brake fluid (model-dependent)
- Check wheels for wear / damage
- Machines with petrol or diesel drive, in addition: Change engine oil, replace oil, air, fuel filters and spark plug (model-dependent). Check / replace V-belt / toothed belt on combustion engine (model-dependent)
Kärcher Full Service
- All repairs required to make the machine ready for operation, or to maintain operational state.
- Exceptions: Roller brushes, side brushes, batteries, cleaning agents and consumables.
Important: if defects are identified in the course of the inspection / maintenance work, whose rectification is not included in the inspection / maintenance, then they can be eliminated after consultation with the customer. This work is invoiced separately. Please note that the services described in the service packages do not apply in the event of misuse, malicious acts, force majeure, non-compliance with the instruction manual or other self-inflicted events.
