Kärcher service packages: benefits for professionals
Your route to professional safety, availability and cost control
Always. Exact. Proper.
Your fleet is not only an investment, but a decisive foundation for your business activity. By means of regular, expert inspections and maintenance, you can secure the availability of your fleet and reduce the downtime risk to a minimum. In addition, you can extend the service life of your machines and increase their current value. Kärcher service packages are divided into three packages based on our experience and the wishes of many customers.
Choose your package
Kärcher Inspect
The indispensable service package for every business person: Kärcher Inspect includes all inspections according to manufacturer specifications, as well as the statutory safety inspections of the machine. With it you receive a high level of occupational safety for the operator and reliable proof for professional associations and insurance companies.
Kärcher Maintain
Kärcher Maintain is a package that releases you from all maintenance measures, guarantees you maximum safety and at the same time extends the lifetime of your machine. Our service technicians check and maintain your machines on a regular basis, exchange defined parts and thus maximise operational readiness and extend the service life of the machines. At the same time, the risk of failure is reduced to a minimum.
Kärcher Full Service
Kärcher Full Service guarantees you maximum operational readiness of your machines while still maintaining complete control over costs. You obtain a functional guarantee for your machine which includes all services and spare parts that are required for safe, economical and reliable operation.
Even more service as required
With the optional Consumables package their annual delivery is already included for the entire duration of the contract. You are spared the time and effort of making repeat orders. You choose the type and quantity in advance (cleaning agents or other consumables such as brushes or suction lips) and we deliver exactly what you need within the framework of the regular inspection visits by our service technicians.
If you choose the Battery option, you also receive a new battery free of charge in the event of an irreparable failure of the battery, as well as after the technically feasible life has been reached.
An overview of your benefits
Cost savings
- Costs are transparent and fair, and can be calculated precisely in advance.
- Your machines are reliable and less likely to require unexpected repair work.
- Guaranteed Kärcher quality with original spare parts as well as trained and experienced service technicians.
- The payment terms are based on your needs: whether it is regular payments, complete payment in advance or after the service calls – anything is possible, also in combination with the financing of the machine.
Time savings
- Potential downtimes are minimised, the reliability and service life of the machines are maximised.
- Maximum machine availability thanks to fast response times from Kärcher Service.
Concentration on the core business
- You waste no time and effort because we plan and coordinate the operations of our specially trained and experienced service technicians.
- With a test report and inspection tag, you have legally binding proof for professional associations and insurance companies in the event of damage and accidents.
An overview of our services
Safety inspection incl. inspection sticker
Kärcher Inspect
✔
Kärcher Maintain
✔
Kärcher Full Service
✔
Inspection as per manufacturer's specifications
Kärcher Inspect
✔
Kärcher Maintain
✔
Kärcher Full Service
✔
Preventive maintenance incl. replacement of defined maintenance parts
Kärcher Inspect
-
Kärcher Maintain
✔
Kärcher Full Service
✔
Maintenance work
Kärcher Inspect
-
Kärcher Maintain
-
Kärcher Full Service
✔
Functional guarantee
Kärcher Inspect
-
Kärcher Maintain
-
Kärcher Full Service
✔
Response time
Kärcher Inspect
Kärcher Maintain
Kärcher Full Service
24 / 48 h
Replacement machines
Kärcher Inspect
-
Kärcher Maintain
-
Kärcher Full Service
*
Consumables (e.g. brushes or cleaning agents)
Kärcher Inspect
*
Kärcher Maintain
*
Kärcher Full Service
*
Battery (maintenance, repair, replacement)
Kärcher Inspect
*
Kärcher Maintain
*
Kärcher Full Service
*
Availability at weekends
Kärcher Inspect
*
Kärcher Maintain
*
Kärcher Full Service
*
Discount on spare parts, consumables, cleaning agents and batteries included
Kärcher Inspect
e.g. 15 %
Kärcher Maintain
e.g. 15 %
Kärcher Full Service
e.g. 20 %
Reduced hourly rate and travel flat rate
Kärcher Inspect
✔
Kärcher Maintain
✔
Kärcher Full Service
✔
✔ included
* optional
- not included
The package content in detail
Product family
High-pressure cleaners
Kärcher Inspect
- Safety inspection incl. inspection report and inspection sticker
- Inspection of all functions and settings
Kärcher Maintain
- Check pump for leaks, water and oil side
- Install pump set, oil change, replace ignition electrode, burner nozzle and water shortage protection
- Check/clean float tank, cleaning agent tanks and fuel tank
- Adjust/check safety valve and pressure switch
- Reseal overflower, clean strainers and filters
- Adjust fuel pump and burner, replace burner filter
- Check line system and trigger gun for leaks, fit new O-rings for HP hose, spray lance and nozzle
- Machines with petrol or diesel drive, in addition: Change engine oil, replace oil, air, fuel filters and spark plug (model-dependent). Check operating speed.
- E-heating, in addition: Check heating rods.
- Gas machines, in addition: Check internal gas lines for leaks, replace glow and ionisation electrode, make burner measurements and settings.
Kärcher Full Service
- All repairs required to make the machine ready for operation, or to maintain operational state.
- Exceptions: High-pressure nozzle, special accessories, cleaning agent and consumables.
Product family
Floor cleaners
Kärcher Inspect
- Safety inspection incl. inspection report and inspection sticker
- Inspection of all functions and settings
Kärcher Maintain
- Clean and check batteries, grease poles
- Adjust brush mirror, check mounting
- Check and adjust drive belt
- Clean water distribution rail
- Check and clean float switch
- Clean fluff filter
- Check/adjust cleaning agent dosing unit
- Check/adjust steering and brake (model-dependent)
- Adjust squeegee
- Machines with diesel drive, in addition: Change engine oil, replace oil, air and fuel filters.
- LPG drive, in addition: Check leak-tightness, pressure and function of the LPG system.
Kärcher Full Service
- All repairs required to make the machine ready for operation, or to maintain operational state.
- Exceptions: Brushes, suction lips, batteries, cleaning agents and consumables.
Product family
Sweepers
Kärcher Inspect
- Safety inspection incl. inspection report and inspection sticker
- Inspection of all functions and settings
Kärcher Maintain
- Clean and check batteries, grease poles
- Adjust side brush and main sweeper roller
- Check tension, wear and function of drive belts
- Clean filter
- Replace sealing lips on sweeper roller box
- Check, adjust and lubricate Bowden cables
- Check and adjust drive, steering and brake
- Change brake fluid (model-dependent)
- Check wheels for wear / damage
- Machines with petrol or diesel drive, in addition: Change engine oil, replace oil, air, fuel filters and spark plug (model-dependent). Check / replace V-belt / toothed belt on combustion engine (model-dependent)
Kärcher Full Service
- All repairs required to make the machine ready for operation, or to maintain operational state.
- Exceptions: Roller brushes, side brushes, batteries, cleaning agents and consumables.
Product family
Water dispensers
Kärcher Inspect
- Safety inspection incl. inspection report and inspection sticker
- Inspection of all functions and settings
Kärcher Maintain
- Replace sealing ring and perlator
- Clean, flush and disinfection run (chemical / thermal cleaning).
- Replacement of UV lamp, Active-Pure filter and Hy-Protect filter (model-dependent).
Kärcher Full Service
- All repairs required to make the machine ready for operation, or to maintain operational state.
Important: if defects are identified in the course of the inspection / maintenance work, whose rectification is not included in the inspection / maintenance, then they can be eliminated after consultation with the customer. This work is invoiced separately. Please note that the services described in the service packages do not apply in the event of misuse, malicious acts, force majeure, non-compliance with the instruction manual or other self-inflicted events.
